Remote Complaints & Service Improvement Lead
Remote / Online - Candidates ideally in
Lancashire, Lancashire, England, UK
Listed on 2025-12-16
Lancashire, Lancashire, England, UK
Listing for:
Onward Homes
Remote/Work from Home
position Listed on 2025-12-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading housing provider is looking for a Customer Resolutions Specialist to manage and resolve customer complaints in a home-based position. You will ensure high-quality responses while supporting a culture of continuous improvement. The ideal candidate will have experience in customer service, strong communication skills, and a passion for enhancing the customer experience. Benefits include a competitive salary, generous leave policy, and career development support.
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