Customer Service Advisor

# Customer Service Advisor Job Req  Date: 18 Dec 2025

Function: EE Contact Centres Unit:
Consumer

Location:

Darlington Contact Centre, Darlington, United Kingdom Salary: £25,087.00##
** Where:
** Darlington
* * Full time:
** Permanent
* * Salary:**£25,087 rising to £25,684 at 9 months in role, plus the ability to earn commission
** Hourly rate:**£12.82 per hour rising to £13.12 per hour at 9 months in role
*
* Shifts:

** The department is open from 08:00am until 06:00pm so no late evening shifts and only one weekend in three!######We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency.

Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.##
* Agreatstarting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
* Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
* Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
* Huge discounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
* Season Ticket Travel Loan – Giving you the funds topay for your travelto and from work up front, making a difference where it counts
* Volunteering days, so you cangive backto your local community
* Optional Private Healthcare and Dental, to protect you and your family##
#J-18808-Ljbffr