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Remote Emergency Helpline Operator

Remote / Online - Candidates ideally in
Southampton, Hampshire County, SO15, England, UK
Listing for: Reed
Remote/Work from Home position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
A healthcare service provider is seeking an Emergency Helpline Operator to support vulnerable individuals through phone interactions. This remote role involves managing 200-300 calls daily, requiring a genuine desire to help, call center experience, and strong communication skills. You'll work 32 hours per week with a fixed rota and benefits including employee assistance and holiday discounts. Ideal candidates should also possess confidence in using Microsoft Office and need to maintain good internet connectivity.
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