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Technical Support HelpDesk/Support

Remote Dynamics 365 BC Support Lead – Customer Experience

Remote / Online - Candidates ideally in
Sheffield, South Yorkshire, S5, England, UK
Listing for: Simpson Judge
Remote/Work from Home position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A growing Microsoft Dynamics 365 partner is looking for a Support Lead to oversee customer support functions, ensuring clients receive a top-notch experience with their ERP systems. You will lead the daily support operations, handle escalations, and foster strong relationships with end-users. The ideal candidate has strong Business Central functional knowledge, experience in customer support, and the ability to mentor junior analysts.

This role offers the opportunity to make a real impact on customer satisfaction and engage in continuous improvement.
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