Remote French Bilingual Customer Service Rep
Ottawa, Ontario, Canada
Listed on 2025-12-30
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, French Customer Service, HelpDesk/Support
Now hiring Customer Service Representatives that are fluent in both French & English! Work from home! Full time hours! Work in the telecommunications industry!
Must be currently living in Canada with a valid SIN.
Advantages of this position include:medical, dental, vision
You will be communicating with customers through inbound calls, identifying customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs. You will take payment, explain charges, and help customers navigate self-serve.
All applicants must be currently residing in Canada and able to work full time (40 hours per week) on SIN. You will work 8 to 9.5 hour shifts, 5 shifts per week. Your shifts will fall between the hours of 7am and midnight, Monday to Sunday.
Minimum Requirements:
All applicants must be fluent in both French and English, have a high school diploma or equivalent, have at least 6 months of customer service experience, and have your computer hard-wired to the internet.
To speed up the hiring process, apply directly to this position with your resume as a Word Document or PDF (other formats will cause an error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to If your experience and preferences are a match for our role, we will contact you.
Please complete the questionnaire to help set up your file with us.
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