Customer Success Associate; Europe
Remote / Online - Candidates ideally in
Canada
Listed on 2025-12-30
Canada
Listing for:
leap tools
Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Employer Industry: Interior Décor Technology
Why consider this job opportunity- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the world for up to 3 months
- Generous time off and a supportive work‑life balance
- Work‑from‑home stipend provided
- Chance to collaborate with Fortune 500 companies and innovative tech solutions
- Unique company culture that values curiosity and attention to detail
- Manage the post‑onboarding customer lifecycle for a book of SMB customers
- Be responsible for key metrics such as Customer Health, Retention, and Expansion
- Serve as a key voice of customers internally with teams such as product, sales, and leadership
- Maintain impeccable records in Customer Success software
- Actively engage with customers to identify opportunities for promoting the Roomvo Platform
- At least 1‑2 years of experience in a B2B Customer Success role
- Direct experience managing a book of business
- Professional and comfortable engaging C‑suite executives
- Proficiency in using Google Workspace and Salesforce
- Native English language proficiency
- Experience in SaaS is mandatory
- Fluency in a second language
#Interior Decor #Customer Success #Remote Work #Career Growth #Tech Innovation
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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