Bilingual Retention Specialist: Mandarin & French; Remote
Remote / Online - Candidates ideally in
NT, Canada
Listed on 2025-12-30
NT, Canada
Listing for:
Bell
Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, French Customer Service, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading telecommunications company in Canada is seeking a Retention Agent to manage customer calls aiming at retaining services. The role requires fluency in Mandarin and French, alongside essential customer service skills. Candidates will support customers, resolve issues, and help improve the customer experience. This position offers the flexibility of remote work across Canada, contingent on operational needs, while collaborating with various departments to ensure customer satisfaction.
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