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Compassionate Helpline Advisor
Remote / Online - Candidates ideally in
Dover, Kent County, CT16, England, UK
Listed on 2025-12-30
Dover, Kent County, CT16, England, UK
Listing for:
Morgan Jones Recruitment Consultants
Full Time, Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
A recruitment agency is looking for a Helpline Advisor to provide support to callers in Dover. Ideal candidates should possess excellent communication skills and demonstrate empathy. Responsibilities include managing inbound calls, escalating safeguarding concerns, and maintaining performance standards. The role offers a starting salary of £25,710, training, and benefits like hybrid working and a pension scheme. Previous customer service experience is preferred but not mandatory.
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