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Customer Service Agent - Hybrid Multi-Channel
Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2025-12-30
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for:
Future plc
Full Time, Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
A major financial services company in Cardiff is seeking a Customer Service Agent to manage customer queries and ensure high-quality service. This role requires excellent listening skills, empathy, and knowledge of the financial services industry. The position offers a salary of £25,000 along with perks like uncapped leave, a profit-sharing bonus, and wellbeing support. This is a hybrid role requiring three days in the office and two days working from home, providing a balanced work environment.
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