Portugal - Customer Care​/Italian Market

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Join to apply for the  Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!)  role at  Global People Sphere
Want to Relocate to Portugal?

We are looking for Italian
-speaking talents who want to build a career in
Customer Operations &

Want to Relocate to Portugal?

We are looking for Italian
-speaking talents who want to build a career in  Customer Operations &

International Support  while working in a diverse, multicultural environment in Lisbon.

Position:  Customer Support Representative

Location:

Remote in Portugal

Market:
Italian  
-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will:

Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Call users to speed up case resolution and improve communication
Perform back-office tasks that may involve outbound calls
Conduct outbound calls to promote products, collect feedback, and support customer success
Maintain accurate records using CRM tools
Achieve performance goals and respect deadlines
Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation

Whats Offered

Salary:
Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year)
Relocation Support (exceptional, for candidates moving from abroad)

Accommodation Option:

Studio apartment in a company shared building for up to 12 months

Rent:  280/month , all utilities included (deducted from payslip)

Working Conditions

40 hours/week + 1 hour lunch break
22 vacation days per year
If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?

A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.

Want to apply or learn more? Feel free to message me!
Seniority level    Seniority level Not Applicable

Employment type

Employment type

Full-time
Job function    Job function Other
Industries Business Consulting and Services
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