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Dutch Customer Support Agent FULL REMOTE

Remote / Online - Candidates ideally in
Marmara Bölgesi, Turkey (Türkiye)
Listing for: Lingo-nova
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 150000 TRY Yearly TRY 50000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Dutch Customer Support Agent - Turkey based (FULL REMOTE)

Overview

Dutch Customer Support Agent - Turkey based (FULL REMOTE)

We are recruiting Dutch Customer Support Agents to work in Turkey. Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

Responsibilities
  • Answer to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
  • To troubleshoot through the use of open questions, support documents and system training.
  • To be able to offer recommendations to common problems or frequently asked questions
Requirements
  • Fluency in Dutch C1/C2 Level or Native;
  • Good knowledge of English (B2 level);
  • Availability to work in rotating shifts
  • Good computer skills;
  • Any kind of previous experience or contact with clients
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility.
Salary & Benefits
  • Competitive salary;
  • Meal vouchers
  • Private Health & Life Insurance
Employment details
  • Employment type:

    Full-time
  • Seniority level:
    Not Applicable
  • Job function:
    Other
  • Industries:
    Language Schools
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