Sales Center Agent - Bilingual French Canadian/English
Toronto, Ontario, C6A, Canada
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Career Opportunities with Strategic Storage PM Canada, ULC
A great place to work.
Call Center Agent - Bilingual (French Canadian & English)Smart Stop® Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.
Essential Job Functions and Responsibilities- Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
- Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
- Work with existing customers by answering questions, taking payments, and resolving concerns.
- Make outbound calls to follow up on rental reservations.
- Meet personal/team qualitative and quantitative targets.
- Perform duties assigned by Supervisor(s).
- Customer-centric.
- Sales driven with a can-do attitude.
- Proficiency in both French Canadian and English is required.
- Excellent verbal, phone, and email communication.
- Ability to build relationships (both internal and external).
- Good problem‑solving abilities.
- Multi‑tasking is a must.
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
Smart Stop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Starting at $18.00 - $19.00/hour depending on experience + Bonus.
Company ProfileStrategic Storage PM Canada, ULC, DBA Smart Stop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, Smart Stop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.
Diversity & InclusionSmart Stop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
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