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Senior Customer Success Executive — SaaS Ed; Remote
Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-04
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Gecko Labs Limited
Remote/Work from Home
position Listed on 2026-01-04
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Edinburgh
An education technology company based in Edinburgh is seeking a Customer Success Executive to manage Higher Education customer accounts. You will be responsible for fostering strong relationships, handling renewals, and ensuring customers derive real value from our platform. The ideal candidate will have experience in client-facing roles within SaaS or Higher Education settings and will be comfortable taking commercial responsibility.
The role includes opportunities for account growth and requires excellent communication and organizational skills.
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Position Requirements
10+ Years
work experience
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