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Customer Success Manager — SaaS Ed; Remote
Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-04
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Gecko Labs Limited
Remote/Work from Home
position Listed on 2026-01-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Location: City of Edinburgh
A leading Ed-Tech firm in Scotland is seeking a Customer Success Manager to manage relationships with Higher Education clients. You will ensure customers derive real value from the platform through regular engagement, drive renewals, and explore expansion opportunities. Ideal candidates will have experience in account management within SaaS environments and possess strong communication skills. The role offers a supportive team, flexible working arrangements, and a robust work-life balance.
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