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CRM System Customer Success Mgr./ CSM

CRM & Social Lead — Hybrid, Build Loyal Customer Journeys

Remote / Online - Candidates ideally in
Harlow, Essex County, CM17, England, UK
Listing for: Brand Recruitment
Full Time, Remote/Work from Home position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading consumer brand is seeking a CRM & Social Lead to enhance customer relationships through effective CRM and social media strategies. This hands-on role requires the ability to build customer journeys and deliver personalized content while analyzing performance data. Ideal candidates will have experience in a D2C or ecommerce environment and proficiency in tools like Klaviyo and Hub Spot.

The role offers a hybrid work model, allowing for remote working two days per week from Essex or nearby areas.
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