Software Support Consultant

IT Jobs Birmingham, England £27000 - £35000 per annum Permanent Apply Now

Software Support Consultant

A leading supplier of award-winning Project Management software have an immediate requirement for a Software support Consultant to join the customer support team.

Software Support Consultant, customer support, SaaS, Project Management, helpdesk

Home based – UK (hours Mon – Fri 11 : 30am – 7 : 30pm)

Circa £27,000 – £35,000 10% bonus private medical, pension scheme (5%), life assurance

As Software Support Consultant you will have previous experience of working within a technical / software support role and have a passion for delivering exceptional customer service and support.

This is a fully remote role (working from home) and the hours are 11 : 30am to 7 : 30pm (Mon – Fri).

As Software Support Consultant you will have a flexible and adaptable attitude and excellent organisation / time management skills.

• Resolving issues in the areas of product functionality, system configuration / setup, and bugs / enhancements.
• Serving as primary support liaison between company and customer.
• Conveying customer feedback to product development and quality assurance staff as appropriate

This is a fantastic opportunity to join a growing company and be part of growing team with career opportunities.

Please click apply now for more details.