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HelpDesk/Support Technical Support

Remote Community & Support Lead: AI Education & Engagement

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: The Rundown AI, Inc.
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading AI community organization is looking for a Customer Support + Community lead to enhance user engagement and manage support systems. This role requires experience in customer success, strong written communication, and a deep interest in AI. Key responsibilities include managing the support inbox, conducting user research, and hosting workshops. The company offers a flexible remote work environment, competitive compensation, and significant growth opportunities within the organization.
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