Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Clerical, Admin Assistant, Office Administrator/ Coordinator -
Administrative/Clerical
Clerical, Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
Handle customer service request intake remotely by reading messages carefully and recording accurate details in assigned online systems. Full-time work supports clear handoffs.
As a Service Request Intake Assistant, you will review emails and submitted forms, identify request types, and maintain understandable records. You will locate related customer or service records, check essential details, ask focused questions, and route complete requests. The work begins the service process without promising resolution or deciding approval.
Key Responsibilities:- Read assigned emails and submitted forms completely
- Identify request types using employer categories
- Open or update requests in online systems
- Connect correspondence and documents to correct cases
- Route complete requests to responsible teams
- Comfort reading messages closely and entering information
- Ability to write short, clear replies
- Careful handling of private customer information
- Ability to recognize intake boundaries
- Customer service or office administration experience valuable, not required
Use careful reading, accurate documentation, and appropriate routing to create clear intake records for customer service teams remotely.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).