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Member Services Specialist – Remote Pension Support

Remote / Online - Candidates ideally in
Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: IMRF
Remote/Work from Home position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 53000 - 59000 USD Yearly USD 53000.00 59000.00 YEAR

Job Description & How to Apply Below

IMRF in Oak Brook, IL seeks a Member Contact Center Representative to serve as the primary liaison with members, annuitants, and beneficiaries. This role emphasizes empathetic, accurate responses to pension questions via phone and other channels, resolving issues, and guiding customers through benefit applications and status inquiries.

Typical duties include handling inquiries about Regular, SLEP, and Voluntary plans, processing estimates, and supporting portal usage.

We are seeking a motivated Member Services Specialist – Remote Pension Support to join IMRF in Oak Brook, IL, United States.

We appreciate your interest in this position.

Join IMRF and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Member Services Specialist – Remote Pension Support role at IMRF, based in Oak Brook, IL, United States.

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