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Remote Appointment Center Pro | Customer Care & Growth

Remote / Online - Candidates ideally in
Waterloo, Black Hawk County, Iowa, 50701, USA
Listing for: MidAmerica Basement Systems
Full Time, Remote/Work from Home position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR

Job Description & How to Apply Below

Mid America Basement Systems is seeking a Customer Care Specialist in a fully remote-capable role to support homeowners and drive lead conversions. You will handle inquiries, schedule appointments, and maintain accurate records while delivering a positive, high-touch customer experience.

The position offers a full-time schedule with a rotating first shift and generous benefits, training, and growth opportunities within a supportive team environment.

Join us at Mid America Basement Systems as our next Remote Appointment Center Pro | Customer Care & Growth in Davenport, IA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Appointment Center Pro | Customer Care & Growth role in the description above.

We appreciate your interest in this position.

Join Mid America Basement Systems and contribute to our ongoing work.

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