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CX Support Specialist — Remote SaaS; Tech

Remote / Online - Candidates ideally in
Hamilton, Atlantic County, New Jersey, USA
Listing for: Travefy
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 13000 - 27000 USD Yearly USD 13000.00 27000.00 YEAR

Job Description & How to Apply Below

Position: CX Support Specialist — Remote SaaS (Travel Tech)

Travefy is hiring a remote, independent contractor for full-time customer support. The role supports travel professionals via chat and email, collaborating with an AI agent, and occasionally handling phone escalations.

You’ll work Philippines time hours and overlap with teammates in the Philippines and the US as needed. Ideal candidates have 2+ years in customer support within SaaS, strong English writing, and the ability to stay calm under pressure.

This is an excellent opportunity to take on the CX Support Specialist — Remote SaaS (Travel Tech) role at Travefy.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Pennington, NJ, United States.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 13.000 - 27.000.

We aim to respond to suitable candidates as soon as possible.

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