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Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Remote (UK and International Applicants)
Contract: 12 Weeks (Temporary, with potential for permanent employment)
Pay: £20 per hour
Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (40 hours per week)
Languages: English plus French, Spanish or Arabic
Role OverviewWe are looking for five detail-oriented Multilingual Data Migration Specialists to support a large-scale customer database migration project.
You will be responsible for reviewing, verifying, correcting and updating customer records to ensure information is accurate and ready for migration into a new system.
The role involves working remotely, handling customer information, making occasional verification calls and meeting daily accuracy and productivity targets.
High-performing candidates may have the opportunity to secure permanent employment after the 12-week contract.
Key Responsibilities- Review and verify customer records for accuracy and completeness.
- Make outbound calls to confirm customer and business information.
- Update and correct information in databases and CRM systems.
- Identify and resolve duplicate, missing or incorrect records.
- Maintain accurate records of all changes and verification activity.
- Process high volumes of data while meeting quality and productivity targets.
- Escalate any discrepancies that require further investigation.
- Follow data protection and confidentiality procedures.
- Experience in data administration, data entry, data migration, customer service or records management.
- Fluent English and proficiency in at least one of the following languages:
- French, Spanish or Arabic.
- Strong written and verbal communication skills.
- Excellent attention to detail and accuracy.
- Good working knowledge of Microsoft Excel, Word and Outlook.
- Strong organisational and time-management skills.
- Ability to work independently in a remote environment.
- A professional and reliable approach to customer communication.
Candidates must have:
- A reliable computer or laptop.
- Stable, high-speed internet connection.
- A quiet and suitable home working environment.
- Availability Monday to Friday, 9:00 AM – 5:00 PM.
- Flexibility for occasional weekend work if required.
- Ability to attend online training and team meetings.
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