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Tier-1 Customer Success Manager – Remote

Remote / Online - Candidates ideally in
Lancaster, Lancaster County, Pennsylvania, 17601, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR

Job Description & How to Apply Below

Eltropy Inc. is seeking a strategic Tier-1 Customer Success Manager to manage a portfolio of ~20 high-impact financial institution customers. You will drive retention, growth, and satisfaction across top-tier credit unions and community banks, partnering with stakeholders to deliver AI-powered communications outcomes.

The role requires deep customer-facing experience, a data-driven mindset, and the ability to travel up to 25% to client sites. Remote-friendly and performance-driven culture.

We invite applications for the Tier-1 Customer Success Manager – Remote position located in Elm, PA, United States.

This posting is for the Tier-1 Customer Success Manager – Remote role at Eltropy Inc., based in Elm, PA, United States.

We are looking to fill the Tier-1 Customer Success Manager – Remote position at Eltropy Inc. in Elm, PA, United States.

The Tier-1 Customer Success Manager – Remote role at Eltropy Inc. is now open for applications in Elm, PA, United States.

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