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Remote Customer Success Manager: Retention & Growth

Remote / Online - Candidates ideally in
New Haven, New Haven County, Connecticut, 06501, USA
Listing for: Hubexo
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR

Job Description & How to Apply Below

Hubexo North America is seeking a proactive Customer Success Manager to manage a portfolio of customer accounts and drive long-term value through onboarding, adoption, engagement, retention, and growth. This revenue‑accountable role focuses on renewals, GRR, and expansion opportunities while partnering with Sales, Care, Product, Finance, and Revenue Operations to deliver a consistent customer experience.

The ideal candidate will have 3+ years in SaaS customer success or account management,

This is a great position to take on the Remote Customer Success Manager:
Retention & Growth role at Hubexo.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Hartford, CT, United States.

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