Global Customer Service & Tech Support Process Leader
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Customer Service/HelpDesk
HelpDesk/Support, Client Relationship Management, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Bio-Rad Laboratories is seeking a Sr. Director/Director, Global Customer Care Process Lead to own global customer service and technical support processes across 37 countries. You’ll harmonize tools, escalation paths and case-resolution workflows for a compliant, scalable customer experience in a regulated environment.
Remote work is offered anywhere in the U.S. with compensation in the $179k–$246k range and a potential bonus.
This posting is for the Global Customer Service & Tech Support Process Leader role at Bio-Rad Laboratories, based in CA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in CA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 179..
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