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US Customer Retention & Advocacy Lead; Remote

Remote / Online - Candidates ideally in
Ogden, Weber County, Utah, 84201, USA
Listing for: IRIS Software Group
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Marketing / Advertising / PR
    Marketing Communications, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR

Job Description & How to Apply Below

Position: US Customer Retention & Advocacy Lead (Remote)

IRIS Software Group in the United States is seeking an experienced Senior Customer Marketing Manager, Retention & Advocacy. This fully remote role focuses on retaining US customers through structured retention, advocacy and migrations, bridging US customers with global teams.

You will own end-to-end US customer journeys with autonomy and stakeholder management. The role emphasizes protecting retention, revenue and trust by leading customer communications across renewals, advocacy and migrations,

Our group is growing, and we are hiring a US Customer Retention & Advocacy Lead (Remote) in Salt Lake City, UT, United States.

We invite applications for the US Customer Retention & Advocacy Lead (Remote) position located in Salt Lake City, UT, United States.

The following opportunity is for a US Customer Retention & Advocacy Lead (Remote) with IRIS Software Group.

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