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Remote Team Lead — Customer Service & SLA Champion

Remote / Online - Candidates ideally in
Lancaster, Lancaster County, Pennsylvania, 17601, USA
Listing for: World Travel, Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management, Travel Industry
  • Management
    Client Relationship Management, Travel Industry
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Remote Travel Team Lead — Customer Service & SLA Champion

World Travel, Inc. is seeking a Team Travel Lead to support the manager with daily leadership duties and to model excellence for the team.

This role emphasizes strong customer service, relationship building with clients and travel suppliers, and upholding service level agreements. The position provides growth into leadership opportunities and requires staying current on airline rules, domestic tariffs, and federal travel regulations for government contractors.

The Remote Travel Team Lead — Customer Service & SLA Champion position in the Management & Operations field is open for applications.

Join World Travel, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Travel Team Lead — Customer Service & SLA Champion role at World Travel, Inc., based in Exton, PA, United States.

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