Remote Client Engagement Leader; Escalations & AI
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
PHIL is a remote healthtech growth-stage startup building a platform that connects doctors, pharmacies, and patients to streamline prescription delivery. We seek a Manager, Client Engagement to lead a team handling escalations from manufacturer field teams and drive cross-functional resolution with Product, Ops, and Client Success.
You will own service metrics, coach a growing team, and shape knowledge content, AI triage, and program readiness for launches across the field sales network.
This posting is for the Remote Client Engagement Leader (Escalations & AI) role at PHIL, based in Nashville, TN, United States.
The following position is for a Remote Client Engagement Leader (Escalations & AI) with PHIL.
Our organisation is growing, and we are hiring a Remote Client Engagement Leader (Escalations & AI) in Nashville, TN, United States.
This Full Time position is for the Remote Client Engagement Leader (Escalations & AI) role at PHIL.
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