Remote Support Specialist, Customer Success
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Simple Practice is seeking a friendly Support Specialist to join our Customer Success team. You will be the front line for customers, handling inbound calls, chat, and email while striving to deliver a world-class experience.
The role requires flexibility for non-traditional hours and weekend/evening coverage to meet response-time goals. You will work with a range of tools (Slack, Asana, Zendesk, Google Workspace) to troubleshoot, document interactions, and escalate issues when necessary.
We invite applications for the Remote Support Specialist, Customer Success position located in Santa Monica, CA, United States.
We appreciate your interest in this position.
Join Simple Practice, LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Support Specialist, Customer Success role at Simple Practice, LLC, based in Santa Monica, CA, United States.
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