Remote Customer Retention Specialist
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Trupanion in the United States is seeking a Customer Retention Specialist to support policyholders via inbound calls and email, focusing on ongoing coverage and renewals. The role requires empathy, active listening, and the ability to navigate multiple systems.
This full-time position follows Pacific Time hours, with weekend work and a training period. A P&C license in your state is required or licensing support provided; remote-friendly with opportunities to hybrid in Seattle.
We invite applications for the Remote Customer Retention Specialist position located in Seattle, WA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Retention Specialist role in the description above.
We appreciate your interest in this position.
Join Trupanion and contribute to our ongoing work.
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