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Director, AI Customer Success — Enterprise ROI; Remote

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 94203, USA
Listing for: Uniphore
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR

Job Description & How to Apply Below

Position: Director, AI Customer Success — Enterprise ROI (Remote)

Uniphore, a leading AI-native company, is seeking a Director of AI Customer Success in the Los Angeles area (remote within CA). You will serve as strategic advisor to enterprise clients, blending AI expertise with executive-level consulting to ensure adoption and ROI.

You will drive success metrics, own executive relationships, guide AI deployments across functions, and collaborate with Sales, Product, Engineering, and Delivery. Travel up to 25% and report to the U.S. VP of Customer Success.

The Director, AI Customer Success — Enterprise ROI (Remote) position in the Sales, Other field is open for applications.

This posting is for the Director, AI Customer Success — Enterprise ROI (Remote) role at Uniphore, based in CA, United States.

We are looking to fill the Director, AI Customer Success — Enterprise ROI (Remote) position at Uniphore in CA, United States.

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