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Festival Support Specialist - Remote; Customer Ops

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listing for: Sundance Institute
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR

Job Description & How to Apply Below

Position: Festival Support Specialist - Remote (Customer Ops)

Sundance Institute is seeking a Festival Agent for Customer Support Operations. This full-time, temporary, fully remote role supports festival ticketing and tech inquiries from a location within the United States.

The position requires flexibility, including evenings and weekends, and may involve travel to Institute locations. The role emphasizes accurate information delivery, customer empathy, and cross-team collaboration to ensure a premier festival experience for patrons.

The following opening is for a Festival Support Specialist
- Remote (Customer Ops) with Sundance Institute.

The Festival Support Specialist
- Remote (Customer Ops) role at Sundance Institute is now open for applications in United States.

Join us at Sundance Institute as our next Festival Support Specialist
- Remote (Customer Ops) in United States.

We are currently recruiting a Festival Support Specialist
- Remote (Customer Ops) for our team in United States.

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