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Remote Healthcare Customer Service Lead; SBO

Remote / Online - Candidates ideally in
Lewiston, Androscoggin County, Maine, 04240, USA
Listing for: MaineHealth
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 29000 - 37000 USD Yearly USD 29000.00 37000.00 YEAR

Job Description & How to Apply Below

Position: Remote Healthcare Customer Service Lead (SBO)

Maine Health is seeking a Customer Service Associate IV for the SBO role. This 100% remote position involves acting as a subject matter expert, handling escalated issues, and collaborating with revenue cycle teams to resolve billing questions.

The role may include team leadership or peer training responsibilities. Applicants should have a high school diploma (GED preferred) and 3 years of related healthcare or call center experience, with strong Microsoft Office and billing terminology knowledge

This Full Time opening is for the Remote Healthcare Customer Service Lead (SBO) role at Maine Health.

This is a Full Time role.

The position is based in Scarborough, ME, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 29.000 - 37.000.

We aim to respond to suitable candidates as soon as possible.

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