Remote Manager, Client Engagement & Operations
-
Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
PHIL is a healthtech startup building a patient-focused prescription management platform. We are seeking a Manager, Client Engagement to lead the team handling escalations from manufacturer clients’ field sales teams and drive cross-functional resolution beyond a ticket queue.
You will own response quality, SLA adherence, and the knowledge base that guides both humans and AI. You will collaborate with Client Success, Operational Excellence, and Product to shift from reactive resolution to
Step into the Remote Manager, Client Engagement & Operations role at PHIL in TN, United States and grow with us.
For the Remote Manager, Client Engagement & Operations position at PHIL, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).