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Team Lead, Customer Success & Account Management; Remote

Remote / Online - Candidates ideally in
Clearwater, Pinellas County, Florida, 33765, USA
Listing for: PODS
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 68000 - 85000 USD Yearly USD 68000.00 85000.00 YEAR

Job Description & How to Apply Below

Position: Team Lead, Customer Success & Account Management (Remote)

PODS is seeking a Supervisor to lead our Business Success Team while staying close to the work. You’ll coach a coordinators team for about 75% of the time and manage a personal book of business for the remaining 25%.

This role emphasizes hands-on leadership, escalation handling, and direct value to customers, with regular performance reviews. You’ll monitor orders, optimize workflows, and ensure accurate billing while staying visible and accessible via Teams and phone.

Are you ready to take on the Team Lead, Customer Success & Account Management (Remote) role at PODS?

We are looking to fill the Team Lead, Customer Success & Account Management (Remote) position at PODS in Clearwater, FL, United States.

The Team Lead, Customer Success & Account Management (Remote) role at PODS is now open for applications in Clearwater, FL, United States.

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