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Remote Retention Specialist - Customer Care Pro

Remote / Online - Candidates ideally in
Vancouver, Clark County, Washington, 98660, USA
Listing for: DIRECTV
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR

Job Description & How to Apply Below

DIRECTV is seeking a Customer Service Representative focused on retention. This fully remote role requires a quiet home workspace and the ability to connect with customers to preserve services while solving issues with empathy and a consultative approach.

You will answer calls, navigate multiple systems, propose solutions, and process purchases. The position calls for 6 months to 1 year of customer service experience, Windows familiarity, reliable home internet, and consistent attendance during

The following opening is for a Remote Retention Specialist
- Customer Care Pro with DIRECTV.

This is an excellent position to take on the Remote Retention Specialist
- Customer Care Pro role at DIRECTV.

As a Remote Retention Specialist
- Customer Care Pro, you will play an important part at DIRECTV in Seattle, WA, United States.

We invite applications for the Remote Retention Specialist
- Customer Care Pro position located in Seattle, WA, United States.

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