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Senior Customer Success Specialist, K-12 EdTech; Remote

Remote / Online - Candidates ideally in
Provo, Utah County, Utah, 84601, USA
Listing for: Pearson
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR

Job Description & How to Apply Below

Position: Senior Customer Success Specialist, K-12 EdTech (Remote)

Pearson is seeking a Specialist, Customer Success to own a portfolio of midsize and large school district accounts across the PALS product suite. You will lead onboarding, drive adoption, and build trusted partnerships to support long-term retention.

You’ll collaborate with Product, Tech, Sales, and Support to ensure a seamless customer journey, monitor health signals, and deliver business reviews that translate product usage into outcomes. Remote-ready role.

Consider building your career as a Senior Customer Success Specialist, K-12 EdTech (Remote) at Pearson.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Specialist, K-12 EdTech (Remote) role in the description above.

We appreciate your interest in this position.

Join Pearson and contribute to our ongoing work.

Position Requirements

10+ Years work experience
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