Client Onboarding & Success Leader; Remote
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Nelnet is seeking a remote, full-time Client Success/Implementation Lead to own the full onboarding lifecycle for our platform. You’ll configure workflows, deliver training, and coordinate cross-functional teams to ensure successful adoption and ongoing client satisfaction.
Qualifications include a bachelor’s degree (or equivalent) and 2+ years in client-facing roles, with experience in SaaS environments and process documentation. Competitive pay and comprehensive benefits are offered.
We invite applications for the Client Onboarding & Success Leader (Remote) position located in Hastings, NE, United States.
All applications are reviewed carefully by our team.
The position is based in Hastings, NE, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 50.000 - 65.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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