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Mandarin-Speaking EdTech Customer Success Specialist

Remote / Online - Candidates ideally in
Long Beach, Los Angeles County, California, 95199, USA
Listing for: Think Academy US
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management, Chinese Speaking, HelpDesk/Support
  • Language/Bilingual
    Bilingual, Chinese Speaking
Salary/Wage Range or Industry Benchmark: 34000 - 39000 USD Yearly USD 34000.00 39000.00 YEAR

Job Description & How to Apply Below

Think Academy US in San Jose, CA is hiring a Customer Service Representative (Mandarin required) for full-time, 40 hours per week (W2). Responsibilities include supporting families, addressing inquiries across channels, and guiding the learning journey. Fluent Mandarin, strong communication, and a customer-service mindset are essential.

You must have a PC and reliable internet. Remote work environment with evening shifts; compensation includes $25–$28 per hour plus performance-based commissions,

We invite applications for the Mandarin-Speaking EdTech Customer Success Specialist position located in San Jose, CA, United States.

This posting is for the Mandarin-Speaking EdTech Customer Success Specialist role at Think Academy US, based in San Jose, CA, United States.

We are looking to fill the Mandarin-Speaking EdTech Customer Success Specialist position at Think Academy US in San Jose, CA, United States.

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