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Remote Customer Experience Agent — Tier 1

Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: Jobgether
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR

Job Description & How to Apply Below

Position: Remote Customer Experience Agent — Tier 1 Support

Jobgether is seeking a Customer Experience Agent — Tier 1 based in the United States. You will be the first contact for customers, delivering empathetic support across phone, email, and chat channels.

The role emphasizes accurate documentation, compliance with procedures, and collaboration within a distributed team to improve service quality and customer satisfaction. The position requires at least one year in an inbound call center, strong communication skills, and the ability to escalate

This is a genuine opportunity to take on the Remote Customer Experience Agent — Tier 1 Support role at Jobgether.

We have an opening for a Remote Customer Experience Agent — Tier 1 Support in Milton, MA, United States within Management & Operations, Sales.

This role, Remote Customer Experience Agent — Tier 1 Support at Jobgether, could be your next move.

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