Remote Banking Support Specialist
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wes Banco, Inc. is seeking a Customer Service Specialist I to identify, respond, and resolve customer requests related to bank products and services in the call center. You will be the primary interaction for customers, providing professional support while meeting departmental service levels.
The role requires handling inbound calls, de-escalating when needed, and assisting customers with digital banking and supported devices, aiming to resolve most inquiries on the first contact.
The Remote Banking Support Specialist I position in the Management & Operations, Sales field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Franklin, TN, United States.
This opportunity is part of our work in Management & Operations, Sales.
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