Remote Customer Care Team Lead — FAMLI
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Maryland Department of Labor, Licensing and Regulation seeks a Team Lead/Advanced Specialist for the FAMLI Customer Care team. Lead customer care operations, guide staff, and resolve complex inquiries across multiple channels to ensure accurate, timely service.
The role emphasizes policy knowledge, cross-team collaboration, and ongoing training, with flexible hours and hybrid telework as part of benefits.
This role, Remote Customer Care Team Lead — FAMLI at State of Maryland, could be your next career step.
Learn more about the Remote Customer Care Team Lead — FAMLI role in the description above.
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This posting is for the Remote Customer Care Team Lead — FAMLI role at State of Maryland, based in MD, United States.
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