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Remote Customer Retention Specialist — Work from Home

Remote / Online - Candidates ideally in
Fort Collins, Larimer County, Colorado, 80285, USA
Listing for: DIRECTV
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR

Job Description & How to Apply Below

DIRECTV is seeking a Customer Service Representative (CSR) focused on retention to cultivate and retain ongoing customers. You will use an empathetic, consultative approach to persuade customers to maintain services through complex issue resolution and process improvements.

This full-time, remote role requires a quiet home workspace, 6 months to 1 year of customer service experience, familiarity with Windows, reliable internet, and availability during regular U.S. business hours.

We are currently recruiting a Remote Customer Retention Specialist — Work from Home for our team in Denver, CO, United States.

This opening is for the Remote Customer Retention Specialist — Work from Home role at DIRECTV.

We are seeking a motivated Remote Customer Retention Specialist — Work from Home to join DIRECTV in Denver, CO, United States.

Consider building your career as a Remote Customer Retention Specialist — Work from Home at DIRECTV.

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