Lead Customer Support, Remote & Hands-On Coach
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Platphorm, LLC is seeking an experienced Customer Support Team Lead to balance hands-on frontline support with leadership duties. You will be the first escalation point for complex issues and will drive improvements to the Help Center and support docs.
The role is fully remote with occasional in-person company gatherings and travel. You will coach a small team, track metrics, and shape a proactive support culture in a fast-growing marketplace.
This opening is for the Lead Customer Support, Remote & Hands-On Coach role at Platphorm, LLC.
The following role is for a Lead Customer Support, Remote & Hands-On Coach with Platphorm, LLC.
Our group is growing, and we are hiring a Lead Customer Support, Remote & Hands-On Coach in San Francisco, CA, United States.
This role is for the Lead Customer Support, Remote & Hands-On Coach role at Platphorm, LLC.
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