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Remote Mid-Market SaaS Customer Success Manager

Remote / Online - Candidates ideally in
Warner Robins, Houston County, Georgia, 31088, USA
Listing for: Portside
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Portside, a cloud-based software provider for the aviation industry, seeks a Customer Success Manager to own a mid-market book with a digitally led motion and automation-driven onboarding, renewal, and expansion.

You will collaborate with Sales, Product, Marketing, and Support, using health and usage data to prioritize engagements and resolve escalations. The ideal candidate has 5+ years in SaaS customer success and strong analytics.

This role, Remote Mid-Market SaaS Customer Success Manager at Portside, could be your next opportunity.

We are currently recruiting a Remote Mid-Market SaaS Customer Success Manager for our team in Atlanta, GA, United States.

This is a genuine position to take on the Remote Mid-Market SaaS Customer Success Manager role at Portside.

As a Remote Mid-Market SaaS Customer Success Manager, you will play an important part at Portside in Atlanta, GA, United States.

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