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Senior Enterprise Customer Success Manager; Remote

Remote / Online - Candidates ideally in
Fort Collins, Larimer County, Colorado, 80521, USA
Listing for: Propelus
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR

Job Description & How to Apply Below

Position: Senior Enterprise Customer Success Manager (Remote)

Propelus seeks a Customer Success Team Manager to lead a team of CSMs and drive data-based strategies across high-value accounts. You will leverage your SaaS and healthcare experience to improve customer satisfaction, reduce churn, and identify expansion opportunities.

Reporting to the Sr. Director of Customer Success, you will mentor team members, optimize workflows, and collaborate with cross-functional teams to scale the customer success program in a remote environment.

We are looking to fill the Senior Enterprise Customer Success Manager (Remote) position at Propelus in Boulder, CO, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Enterprise Customer Success Manager (Remote) role in the description above.

We appreciate your interest in this position.

Position Requirements

10+ Years work experience
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