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Remote Client Service Excellence Associate

Remote / Online - Candidates ideally in
Janesville, Rock County, Wisconsin, 53545, USA
Listing for: Vanguard
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service, Call Center / Support
Salary/Wage Range or Industry Benchmark: 71000 - 82000 USD Yearly USD 71000.00 82000.00 YEAR

Job Description & How to Apply Below

Vanguard is seeking a Client Service Excellence Center associate to support clients via inbound calls, guiding them through account-related issues with a service-first mindset. The role emphasizes empathy, ownership, and collaboration across departments, all while helping clients achieve financial milestones.

The position offers a fully remote work model within Wisconsin, with licensing requirements (Series 7 and 63) and a compensation package that includes base pay plus bonuses and licensing

We are seeking a motivated Remote Client Service Excellence Associate to join Vanguard in Madison, WI, United States.

Learn more about the Remote Client Service Excellence Associate role in the description above.

We appreciate your interest in this position.

Join Vanguard and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements

10+ Years work experience
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