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Senior Customer Success Specialist, K-12 EdTech; Remote

Remote / Online - Candidates ideally in
Provo, Utah County, Utah, 84193, USA
Listing for: Pearson
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR

Job Description & How to Apply Below

Position: Senior Customer Success Specialist, K-12 EdTech (Remote)

Pearson is seeking a Specialist, Customer Success to own a portfolio of midsize and large school district accounts across the PALS product suite. You will lead onboarding, drive adoption, and build trusted partnerships to support long-term retention.

You’ll collaborate with Product, Tech, Sales, and Support to ensure a seamless customer journey, monitor health signals, and deliver business reviews that translate product usage into outcomes. Remote-ready role.

Step into the Senior Customer Success Specialist, K-12 EdTech (Remote) role at Pearson in Salt Lake City, UT, United States and grow with us.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Customer Success Specialist, K-12 EdTech (Remote) role at Pearson, based in Salt Lake City, UT, United States.

Position Requirements

10+ Years work experience
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