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EdTech Customer Success Specialist - K-12; Remote

Remote / Online - Candidates ideally in
Gallatin, Sumner County, Tennessee, 37247, USA
Listing for: Pearson
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR

Job Description & How to Apply Below

Position: EdTech Customer Success Specialist - K-12 (Remote)

Pearson is seeking a Specialist, Customer Success to manage a portfolio of midsize and large school district accounts within the PALS suite. You will own implementation, onboarding, adoption, and ongoing success, partnering with Product, Tech, Marketing, Sales, and Support to ensure a seamless journey and measurable outcomes for districts.

You will leverage assessment data, build trusted relationships, and drive value to improve retention.

We are seeking a motivated EdTech Customer Success Specialist - K-12 (Remote) to join Pearson in Nashville, TN, United States.

We are currently recruiting a EdTech Customer Success Specialist - K-12 (Remote) for our team in Nashville, TN, United States.

This is a genuine position to take on the EdTech Customer Success Specialist - K-12 (Remote) role at Pearson.

As a EdTech Customer Success Specialist - K-12 (Remote), you will play an important part at Pearson in Nashville, TN, United States.

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