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Energy Efficiency Customer Support Specialist; Fully Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: CLEAResult
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Energy Efficiency Customer Support Specialist (Fully Remote)
  • Handle inbound calls from utility customers to support energy efficiency programs.
  • Provide services such as scheduling, enrollment, education, tech support, and status updates.
  • Work with multiple utilities and platforms, adapting to different scripts and interaction types.
Qualifications:
  • High School Diploma or GED required; 6+ months customer-facing experience needed.
  • Ability to type 35+ WPM and thrive in a metrics-driven environment.
  • Comfort with a committed schedule, set breaks, and remote work setup.
  • Medical, dental, vision insurance, 401(k) with match, paid time off, and parental leave.
  • Employee recognition program and access to on-demand training courses.
CLEAResult

CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. As the largest provider of energy solutions in North America with offices in over 60 cities, they foster a people-first culture built on trust and transparency.

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